Yes, absolutely! Pabobo is committed and guarantees all its products for 2 years *!
Because they are intended for toddlers, we take special care of each of our night lights.
Continuous improvement is at the heart of our approach, from design to manufacturing and customer service.
Thanks to this requirement, all our products combine reliability and durability.
If, despite all our attention, a product is defective, we undertake to replace it quickly with an identical or similar product.
Thanks to our Manufacturer Guarantee, you have 2 years of peace of mind!
The only requirement is a proof of purchase. To apply your warranty, make sure to have the product concerned and your proof of purchase, and contact our Customer Service.

Easy peasy! Connect to our store locator.

All LEDs used in Pabobo luminaires are classified in risk groups 0 and 1.
Therefore, our products do not present any photobiological risk.
Pabobo has always been committed to scrupulously respecting CE standards.
All our luminaires are designed to be handled by children in complete safety.
Compliance with Pabobo product standards is ensured by an independent international laboratory.
The warning issued by Anses only concerns groups 2 and 3.
Groups 0 and 1 are not concerned, so don’t worry.

One LED converts about 95% of its energy into light and therefore does not emit heat, unlike a conventional bulb.
LEDs save energy thanks to very low consumption.
Pabobo night lights consume between 0.25 and 3 watts (it’s good for the planet and for the wallet).
In addition, LEDs have a very long lifespan: almost 10 years!

Most of our stand-alone products are supplied with batteries (which allow autonomy).
This battery has a memory which can deteriorate if the charging times are not respected.
We advise you to respect the charging times indicated in the instructions, especially for the first use, then during daily use and to let your pilot light completely discharge before recharging.
For products with charge indicator: as soon as the indicator turns green, the charge is complete and you can therefore disconnect your product.

Pabobo came up with the idea of offering micro-USB charging on its rechargeable products.
It is a widely used standard for many electronic products and it is also the charging standard for smartphones.
The supplied USB cable allows you to easily recharge your product on the sector with a standard Smartphone adapter or on your computer.
Generally, you can load it on any USB source.

• Why is the USB cable so short?
  The supplied micro USB cable is deliberately short (less than 30 cm) to avoid any risk of strangulation.
  Thus our products can be certified for use from birth.
• What if I don’t have a smartphone or computer?
  You can purchase a standard USB / AC power adapter. There is a wide variety of them at very different prices, but overall it is very accessible (from € 1.50).

For the night lights:
Make sure you’re in the dark!
Since some are photosensitive, they only light up in the dark. If the problem continues, contact our Customer Service.

For Lumilove:
Make sure they are charged!
Moreover, to preserve your battery, it is important to respect the charging times indicated in the manual.

For battery-powered products:
Make sure you have inserted the batteries (and the correct way round!)

For security reasons, it is normal that the Lumilove Barbapapa cannot light up on its base when it is connected to the mains.
Thus, children are not attracted to their luminous companion.
In addition, unlike the pin systems on other charger bases, the induction system that we use does not present any risk, even in the event of contact with a metallic object.

For safety reasons, Pabobo products are always switched off when charging.
In this way, children are not tempted to play with the product or the cable when the product is connected to your computer or to the socket.

Did you know that the discharge time of an alkaline battery is on average between 50 and 60 hours?
Alkaline batteries provide energy equivalent to 1.5 volts.
Depending on the consumption of the purchased device, they will run out more or less quickly.
To ensure the proper functioning of our products, we advise you to take brand-name, non-rechargeable alkaline batteries.

The standard EN 60598-2-12 was updated in April 2009.
It prohibits figurative representations on the hulls of the wall lights.
Elements such as characters or faces which are likely to be interpreted as toys by children are considered to be figurative representations.
The Pabobo automatic night light fully complies with this directive.
Pabobo was one of the first manufacturers to withdraw its Barbapapa wall-mounted night light from sale, now replaced by the Lumilove Barbapapa.
Pabobo has always been committed to scrupulously respecting CE standards.
All of our night lights are designed to be handled by children safely.

It may be that the first time you use it, you will have difficulty rotating the outer shell.
We recommend that you remove the night light from the outer shell, then take the outer shell in your hand and squeeze it to soften it. Then put the night light back into the outer shell. You will notice that the outer shell rotates more easily.

The Little Moon night light has a light sensor: it turns on when it is dark and turns off when it is daylight. However, if the outer shell hides the light sensor, then even in daylight, the night light will turn on.
Our advice: set the slider to OFF to turn off the night light when you are not using it.

Our PVCs comply with European standards regarding Bisphenol A and phthalates for baby products intended for children under 3 years.
All our products have passed the tests of the European ROHS Directive.
No dangerous material is present in products intended for children but also in packaging (lead, mercury …).

Using batteries + mains power helps to overcome a power outage because the batteries keep the sleep trainer to continue operating.

Our products meet the Low Voltage Directive (LVD). This Directive notably ensures electrical safety.
It is compulsory for children’s lighting (max power 24V.)

Low batteries cause the Kid’Sleep Moon to malfunction.
If you use the Go To Sleep routine, we recommend using your sleep trainer on mains power.

On the first version of our Kid’Sleep Essential (batch numbers: QR37 and QR41), the figurine goes into the wake-up position for 15 minutes from the set up wake-up time, then returns to the sleep position.
This 15-minute timer cannot be removed.
Following customer feedback, we have removed the timer from subsequent productions.

Yes, but only with the Kid’Sleep Moon model. You will need to go to the menu, select Set Melody, then Alarm. You can then adjust the alarm volume.

The Kid’Sleep Clock, Essential and Globetrotter models do not offer the option to lower the sound. However, you can use your alarm clock without an alarm:

Essential: position the bottom arrow of the LCD screen (on the back of the device) on the day/night icon (on the left).
Clock: position the black cursor on the OFF alarm clock icon (on the left)
Globetrotter: position the cursor on the day/night icon (in the center)

Essential: Press the + and – buttons (arrow buttons) simultaneously
Moon: Go to the menu, press Set Times. You can select AM/PM mode or 24h mode.
Clock: Press the SET and ARROW buttons simultaneously
Globetrotter: Set the time when the H for 24h appears.

Yes.

Our alarm clocks and sleep trainers work using the mains socket.
However, you can also use your Kid’Sleep with AA batteries (2 batteries for the Kid’Sleep Clock, 3 batteries for the Essential and Moon models).
In the latter case, if the night light function is used 12 hours a day, the battery life is limited to 1 month!
We advise you to use your Kid’Sleep alarm clock simultaneously on a socket and on the mains. This allows you not to lose your settings in the event of a power outage or low batteries.
The Kid’Sleep Globetrotter alarm clock, due to its portable nature, only works on batteries.

It is not possible to set a bedtime on your alarm clock.
We recommend that you turn off the alarm clock during the day (OFF). Simply reposition the slider to use it again.
Please note that the alarm clock is automatically in night mode and switches to day mode at the set up wake-up time.

First of all, you need to unlock your alarm clock. To do this, simply press the OK button for 3 seconds:
The small lock on the home screen disappears.

By pressing OK a second time, the HH hours flash on the screen.

1) Set the wake-up time (the alarm clock icon is displayed). Select the hours with the up/down arrows. Press OK. Select the minutes with the up/down arrows, press OK.
2) Set the current time. Select the hours with the up/down arrows. Press OK. Select the minutes with the up/down arrows, and press OK.
3) Time display mode. H_: 12 flashes (corresponds to AM/PM mode). By using the up/down arrows, you can switch the alarm clock to 24-hour mode (H_: 24). Press OK.
4) If you are using your alarm clock on mains power, you can adjust the brightness of the LCD screen. 3 levels of brightness are available.

Note: You can skip steps by pressing OK directly without using the up/down arrows.